Vetroniq

Terms of Service

Last updated: July 12, 2025

Service Agreement Overview

  • •By using Vetroniq services, you agree to these legally binding terms
  • •We provide cloud hosting, digital solutions, and cybersecurity services.
  • •All services are subject to availability and technical limitations
  • •You are responsible for maintaining the security of your account
  • •Prohibited activities may result in immediate service termination
  • •Payment gateways have their own terms that you must comply with

1. Account Registration

To access our services, you must create an account with accurate information:

  • -Provide valid contact information that you maintain
  • -You must be at least 18 years old or have parental consent
  • -Maintain the confidentiality of your login credentials
  • -Immediately notify us of any unauthorized account access
  • -We reserve the right to refuse service to anyone

2. Service Provision

We are committed to providing reliable VPS hosting services with a 99.9% uptime guarantee, excluding scheduled maintenance and circumstances beyond our reasonable control. We also provide technology solutions, including software and system development, as well as cybersecurity services such as security assessments, penetration testing, protection, and security consulting, in accordance with industry best practices. The Company reserves the full right to modify service specifications, allocated resources, infrastructure, or the method of delivering any of its services at any time as deemed appropriate to meet operational requirements, efficiency goals, and its business model, without any obligation to permanently maintain fixed specifications or service configurations.

3. Acceptable Use

Your use of Vetroniq services must comply with all applicable laws and regulations. You are solely responsible for all content stored, processed or transmitted through our services. We reserve the right to investigate and take appropriate action against any illegal or unauthorized activities, including but not limited to:

Prohibited Activities

  • ›Illegal content or activities under Saudi law
  • ›Network attacks or unauthorized access attempts
  • ›Cryptocurrency mining or resource-intensive operations
  • ›Spamming or bulk unsolicited communications

4. Payment Terms

All services are prepaid. Fees are non-refundable except as required by Saudi consumer protection laws.

5. Termination

Either party may terminate service with notice. We may suspend immediately for violations.

Upon termination:

  • •You must settle all outstanding payments
  • •We will delete your data according to our retention policy
  • •Early termination may incur additional charges
  • •Some obligations survive termination

6. Liability

Our liability is limited to direct damages up to one month's service fee. We are not liable for indirect or consequential damages.

7. Payment Processing

All payments for Vetroniq services are processed through secure third-party payment gateways. By using our services, you agree to comply with the terms and conditions of the respective payment processors in addition to these Terms of Service.

Gateway Terms

Payment processing is handled by third parties with their own terms:

8. Governing Law

These terms are governed by Saudi Arabian law. Disputes will be resolved in the jurisdiction where the service was primarily provided or where the payment was processed, depending on the nature of the dispute. For payment-related disputes, the payment processor's jurisdiction may apply.

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